Shipping Policy

Alvo Dream

1. Shipping Locations

We ship our products to all serviceable PIN codes across India.

2. Shipping Charges

Shipping is absolutely FREE for all orders—new or used—on our platform.

3. Processing Time

Orders are processed within 1–2 business days after successful payment confirmation.

4. Delivery Timeline

• Standard delivery: 4–8 business days
• Delays may occur during peak seasons or due to logistics issues
• Used products may be dispatched from a different facility and could take slightly longer

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via SMS/email. You can track your shipment via India Post or the respective courier partner’s website.

6. Packaging

We ensure that all items—especially used electronics—are securely packaged to prevent damage during transit.

7. Incorrect Shipping Address

It is the customer's responsibility to enter the correct address. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Contact Us

If you experience issues with your delivery, contact us immediately at +91 7797-9695-11 or contact@alvodream.com.